VP of Clinical Operations

Title: VP of Clinical Operations

Location: Dallas, TX (In Office)

Catapult Health’s VP of Clinical Services is a fulltime salaried Team Member who leads our Field, Licensing, and Clinical Teams (of 100+ team members) in delivering the most cutting edge preventive health checkup option for patients using a 100% virtual platform for result delivery, across the US.  In this role, the chosen candidate is responsible for assisting with planning, organizing and directing the overall operations of our Nurse Practitioner services setting a high standard as it relates to exceptional patient experience and compliance with patient care quality standards in the care provided.  Reporting to our President and COO, the VP of Clinical Services is a member of our Leadership Team. 

• Promotes the mission, vision, and values of the organization.
• Knows and practices the prescribed philosophy, purpose, policies, and standards of Nursing/Patient Care Services.
• Manages Clinical Team, including Nurse Practitioner, Field, and Licensing Teams.
• Works in close collaboration with all departments within the organization.
• In partnership with Human Resources, the VP of Clinical Services, develops performance improvement activities within the department and participates in activities related to coaching and development of the Clinical Team Leaders.
• Ensures Clinical Team meets or exceeds Clinical and Company KPIs.
• Assist in maintaining continuing quality assessment and improvement analysis and strategy for improvements.
• Maintains close coordination with all departments to ensure continuity and collaboration of services.
• Participates in policy decisions that affect clinical delivery.
• Obtains and maintains APRN licensing across the US.
• Maintains other clinical credentials and competencies to be able to work clinically.
• Conduct patient appointments and consultations, as needed and at least weekly to maintain working knowledge of systems and tools.
• Oversee high risk patient follow-up process.

• Master’s degree in nursing, Doctorate preferred
• Current Nurse Practitioner License in State of Texas
• 10+ years of patient care experience in NP role, with proven healthcare leadership experience
• Prefer fluency in English and Spanish, written and verbal
• Skilled in communicating effectively with all levels of Team Members and Patients
• Strong organizational and interpersonal skills
• Ability to determine appropriate course of action in complex situations
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude
• Ability to manage multiple simultaneous responsibilities and to prioritize scheduling of work
• Ability to maintain confidentiality of all medical, financial, and legal information
• Ability to complete work assignments accurately and in a timely manner
• Ability to communicate effectively, both orally and in writing
• Ability to handle difficult situations involving patients, Team Members, or others in a professional manner

Catapult Health’s Core Values are a way of life for our team members. They influence who we are and the decisions we make across the organization.

• Do What’s Right: We lead by example. Our decisions are made with integrity, inclusion, dignity, and thoughtfulness.
• Work Smart and Innovate: We are thought leaders with a knack for disruption. Challenging the status quo is the name of our game.
• Be Professional: We interact with poise and awareness, fostering a culture of respectful and inclusive encounters.
• Always Empower: We rise by helping others maximize their potential and hold ourselves accountable to being our best.
• Care and Serve: We are a mission-driven business with mission-driven team members. Cultivating relationships and helping others is at the core of what we do.

• Above all, join us because of our team. We are a fantastically innovative, diverse, and enthusiastic team that is passionate about making meaningful contributions toward our shared purpose: Empowering individuals to improve their health!
• Competitive compensation with annual merit increases.

Current Benefits Include:

• Medical, Dental, and Vision plan(s) available through BCBS (premiums shared between team member and Catapult Health with a substantial portion of coverage paid by Catapult Health)
• HSA and Dependent Care FSA accounts
• Short-Term Disability and Basic Life Insurance (premiums employer paid)
• Employee Assistance and Engagement Platform available to team members and their immediate household family members!
• Voluntary Long-Term Disability and Supplemental Life Insurance programs
• PTO, holidays, and floating holidays (including a Celebrate You Day!) to support each team member’s diverse needs and interests.
• 401(k) match
• Book Club
• Birthday and Work Anniversary celebrations
• Team building activities

Catapult Health is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
 
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU..

Catapult Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations, absent undue hardship. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our HR team at: hr@catapulthealth.com or 214-785-2200 (dial 5 for Human Resources).